In this insightful episode, our host, Todd Conklin, presents a new envisioning of safety at workplaces. He emphasises the need to perceive safety not merely as avoiding accidents, but more importantly, fostering operational capacity.
Todd emphasises the necessity to reform the investigative processes, urging to involve workers in learning rather than attributing blame. The dialogue gravitates towards studying regular workflows, a welcome deviation from the standard practice of only probing when mishaps occur.
Leadership plays a key role in implementing these philosophical and methodological changes, despite inevitable resistance and nostalgia for traditional ways. Overcoming this barrier, leaders need to foster change and pioneer the path to progress. The value of several upcoming workshops, each offering chances to learn and improve upon safety practices, is highlighted.
The role of safety within operations evolves from being a theoretical discourse to a focus on practical interventions. The challenge lies in the sustainable adoption of these new philosophies across the entire organisation in a pragmatic manner. This transition demands new ways of assessing progress and monitoring methods, underlining the importance of understanding our current standing.
Building an organisation's capacity to fail safely, rebound from failure and ultimately sidestep predictable accidents is deliberated upon. Yet, this often clashes with organisations rooted in traditional safety philosophies, inhibiting their recovery capacity. Innovations in safety measurements and changing paradigms can help advance towards creating a strong, resilient and future-proof organisation, paving the way for continuous improvement.
Finally, the entire process must factor in the unique characteristics of different sectors within the organisation while developing and implementing new safety measures. The ultimate goal is to test and apply innovative solutions to long-standing issues. This initiative invites everyone to partake in and contribute towards strategic change management practices and to remember the importance of learning, enjoyment, and most significantly, safety.
PAPod 569 - PART TWO: 11 Seconds: How a System, Not a Nurse, Failed
Part two of the RaDonda Vaught story examines what emerged after the event: inve
PAPod 568 - PART ONE: Charged for a Mistake: The Nurse, the Error, and a System That Failed
In this episode, nurse RaDonda Vaught tells the detailed, context-rich story of
PAPod 567 - Open Questions 2025: From Metrics to Monitors — Rethinking Safety
Episode: an extended open Q&A from the Pre-Accident Investigation Conference in
PAPod 566 - Blame Stops Improvement: How Blame Silences Learning
Todd Conklin explores how blame shuts down learning and prevents organizational
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