In this episode of the Pre-Accident Investigation Podcast, host Todd Conklin delves into a real-life scenario that underscores the importance of effective system design. Through an engaging story about a confusing airport security line, Todd explores the concept of high reliability and the pitfalls of blaming individuals for systemic failures.
Join Todd as he reflects on the principles of highly reliable organizations and how they apply to everyday situations. This episode offers valuable insights into recognizing weak links in systems and emphasizes the need for clear, user-friendly design to prevent unnecessary confusion and errors.
Tune in for an enlightening discussion that not only entertains but also provides practical takeaways for improving system reliability and user experience in any organization.
PAPod 576 - From Continuous Improvement to Continuous Capacity: 10 Operational Indicators You Need
This episode shifts the safety conversation from continuous improvement to conti
PAPod 575 - Vancouver Workshop: A Case Study in Failure, Justice, and Resilience
Todd Conklin talks with Brent Sutton and Jeff Lyth about the upcoming HOP Worksh
PAPod 574 - Margin for Safety: Lessons from 50 Years in the Cockpit
This episode explores human performance and aviation safety, contrasting airline
PAPod 573 - The Stability Trap: Why Safe Organizations Still Fail
Jay Allen interviews Todd Conklin about his new book, The Stability Trap, explor
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