Join host Todd Conklin as he recounts a humorous and eye-opening experience at a Houston airport, navigating an empty TSA line designed for a crowd. Dive into the conversation about design choices and their impact on efficiency and effectiveness, guided by insights from Don Norman's work. Explore how our systems often dictate behavior, and why their design matters, especially when they seem absurd. This episode raises important questions about the balance between convenience and efficiency in safety and bureaucratic systems.
PAPod 609 - Ra Donda Brings Us Up to Speed on Her Effort to Change the World
Join Ra Donda Vought and Todd Conklin and they meet up to discuss how Ra Donda h
PAPod 608 - Modern Safety: How Children's Hospitals Are Rewriting the Rules
Join Todd and Dr. Anne Lynne from the CHOL conference as they explore “modern sa
PAPod 607 - Croquet Mallets & Outlaws: My Family’s Bonnie and Clyde Encounter
Host Todd interviews his mother, Gyla Conklin, who recounts a true 1933 encounte
PAPod 606 - At the Cusp: How Leadership, Compassion and Worker Voice Are Rewriting Safety
Todd Conklin talks with Rob Fisher about how leadership, workforce shifts and co
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