In this episode, Todd explores the evolution of safety thinking—from blaming human error to creating systems that support reliable work. He discusses the normalization of deviance versus a deliberate shift toward a normalization of excellence, learning teams, and practical examples of redesigning work to prevent repeats of incidents.
Through conversations about AI-created interviews, Southwest Airlines' practices, and Case studies, Todd emphasizes treating error as normal, asking better questions, and designing systems that make work safer and more effective.
PAPod 618 - Poop In...Louder Poop Out?
This episode explores the promises and pitfalls of AI in safety work, centered o
PAPod 617 - Rome Wasn't Built at 8 a.m.: The Case Against Immediate Improvement
This episode argues that meaningful improvement rarely happens overnight. Big-ba
PAPod 616 - OSHA’s New Playbook: From Enforcement to Partnership
In this episode Todd Conklin talks with David Keeling, Assistant Secretary of La
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