×

PAPod 619 - Normalization of Excellence: Turning Safety into Strength

PreAccident Investigation Podcast

The Pre Accident Podcast is an ongoing discussion of Human Performance, Systems Safety, & Safety Culture.

Show Notes

In this episode, Todd explores the evolution of safety thinking—from blaming human error to creating systems that support reliable work. He discusses the normalization of deviance versus a deliberate shift toward a normalization of excellence, learning teams, and practical examples of redesigning work to prevent repeats of incidents.


Through conversations about AI-created interviews, Southwest Airlines' practices, and Case studies, Todd emphasizes treating error as normal, asking better questions, and designing systems that make work safer and more effective.


Contact Us

×

Got a question, press inquiry or idea you'd like to share? Contact us through the form below and let us know how we can help.

Subscribe, don't miss the next episode!

×