Safety Moment - The Vital Role of Learning in Organizational Success

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So, you know how you look at organizations and some are really good and you're

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like, wow, that place looks really impressive.

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And then you look at other organizations and you're like, man,

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thank goodness I don't work there. That place is crazy.

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What's the difference between a smart organization and a not smart organization,

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a good organization and a not good organization?

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Music.

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Hey, everybody, Todd Conklin, Pre-Accident Investigation Safety Moment.

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Just a little tidbit. We should talk about this longer.

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Remind me, because this is a big one. The difference between a good organization

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and a bad organization, smart organization and a stupid organization, right?

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The difference between sort of that bipolar division or bimodal division,

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too valued division that we're making is really around one simple word,

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learning. I don't know how simple the word learning is, but it's learning.

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And here's the answer. I mean, it's pretty straightforward.

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Organizations that are slow to learn are quick to fail.

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Organizations that are slow to learn are brittle. And slow learning organizations

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or brittle organizations are organizations that you can feel that brittleness

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when you start to encounter them.

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And what's amazing is it's all the same components, people, work,

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environment, context, conditions, tasks, all those things stay the same.

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The difference is, is how good is the organization at learning from itself?

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And when you start to see learning not as a nice thing to have,

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which unfortunately, I think many organizational leaders see learning as an option.

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Then what you're going to see is an organization that in fact has lots of potential

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to fail. It's a brutal organization.

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Learning is not a nice thing to have. Learning is vital. That's the third principle.

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Learning is vital. It must exist. It has to exist.

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Because if learning doesn't exist, then the organization doesn't have the ability

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to feed back into itself.

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Operational excellence is the

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ability for an operation to consistently and constantly learn from itself.

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The third principle is not a simple, nice-to-have thing.

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Learning is vital, and learning is vital.

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That's what it does, is it allows an organization to become resilient,

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or maybe I should say non-brittle.

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That's the pod, just a shorty, but it's a goodie.

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Think about it. Learn something new every single day. Have as much fun as you you possibly can.

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Be kind to each other, be good to each other, be well, and for goodness sakes, be safe.

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Music.