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The power is in the question. A simple change for the initial question after an operational upset. Shift your thinking from the old "who failed?" thinking to the much more effective "what failed?" thinking.
You'll be glad you did.
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PAPod 583 - When Normal Variability Breaks: The ReDonda Story
This episode previews a small workshop in Santa Fe where Todd Conklin, Ann Lyren
PAPod 582 - Accountability vs. Blame: Who Really Owns Safety?
Todd Conklin breaks down why accountability is an act of clarity, not blame or d
PAPod 581- Measuring the Invisible: When 'Nothing Happened' Breaks Safety Metrics
Todd Conklin explores why its so difficult to measure events that never happen a
PAPod 580 - Start Right, End Safe: Building Better Encounters in 2026
Todd Conklin opens 2026 reflecting on why how we begin interactions and jobs mat
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