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PAPod 534 - Embracing Māori Culture in Modern Safety Practices - Meet Vance Walker

PreAccident Investigation Podcast

The Pre Accident Podcast is an ongoing discussion of Human Performance, Systems Safety, & Safety Culture.

Show Notes

In this enlightening episode of the Pre-Accident Investigation Podcast, host Todd Conklin engages in a compelling conversation with Vance Walker, an expert in integrating Maori cultural practices with modern health and safety systems. As an indigenous professional deeply involved with Maori communities in New Zealand, Vance explores how culturally resonant safety practices can enhance risk perception and communication, particularly for vulnerable workers.


Discover the intriguing concept of 'kia tūpato', an attitude emphasizing caution over the conventional notion of safety, and how this aligns with risk management and competency in various cultural contexts. Through fascinating anecdotes and historical perspectives, Vance sheds light on how traditional Maori approaches to caution and risk have been adapted to contemporary challenges, such as those posed by the COVID-19 pandemic.


Join Todd and Vance as they discuss the importance of cultural awareness in health and safety, the powerful role of storytelling, and the need for evidence-based practices that truly resonate with indigenous values. This episode is a call to action for businesses and safety professionals to embrace diversity of thought and enhance workplace safety through cultural inclusivity.


Show Transcript

WEBVTT

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I'm in the business of putting in play a new genre of health and safety practice

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that's based on Māori culture that can link with or connect with modern health

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and safety practices here.

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I think the unique practice will be better fit for purpose for Māori workers

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and other vulnerable workers because it just resonates.

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So caution's resonated with you today. We'll be right back.

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Music.

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Hey, everybody, and welcome to the Pre-Accident Investigation Podcast.

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I am your host, young Todrick von Conklin.

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That's my formal name. You can just call me Todd. Please, just call me Todd.

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So I hope you're doing well.

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It is just flatly an interesting time to be alive. I don't know how else to

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say that other than to say that. I mean, I'm not sure I'm saying a good thing

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or a bad thing. I just don't know.

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And that kind of uncertainty, which clearly we are in a period of great uncertainty.

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I mean, and it's been about the past five years.

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We're getting to be kind of experts in managing uncertainty,

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managing the unexpected, doing amazing work with the uncertain future potential.

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That's kind of what we do.

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And I'm not sure, I don't know how you feel, but I'm not sure this is what I bought into.

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But it's definitely what I have. So that's a part of it as well.

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I'm super, super stoked about today's podcast.

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Because we're going to get to meet a man, I'll talk about him more,

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but his name's Vance Walker.

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And he works with the indigenous people. He is an indigenous person,

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but he works with the indigenous people in New Zealand, the Maoris.

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And he is dutifully and

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amazingly involved in just

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doing a very interesting study on how the Maori culture can best help us collectively

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in everything we do become better at understanding safety from a different cultural viewpoint.

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And I think you'll find it to be incredibly interesting. What a smart dude.

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As for me, life is grand without exception because recently the weather's been really nice,

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which is kind of a little sort of a secret treat that happens in February because

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it's mid-60s Fahrenheit.

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And that's a really nice place to be, full well knowing that it's going to get

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really cold and snow more.

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It's trickery is what it is. It's complete trickery. But it kind of,

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it's enough good weather to sort of rekindle your faith in humankind.

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Because you think, well, something exciting is going to happen.

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I mean, this could be, this is it.

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It's spring. It's not. But you kind of think about that being spring.

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And for me, you know, pulling the old bicycle out and getting an opportunity

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to ride around is really valuable.

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And I've decided, I don't know if I've told you this yet, but I've decided that

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riding a bike, like the way I do, and I should be really honest,

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I usually ride to do stuff.

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And the reason I ride a bicycle is because you don't have to worry about parking,

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which is in and of itself amazing.

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But also, it's kind of meditative. And I hate using that word because it sounds a bit mushy.

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But you really, you think about stuff. And so that's kind of what I think I've

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learned that I appreciate.

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Plus, you get to be outside and say hi to people and see people and their dogs. A lot of dog action.

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Lots of dog action. But nonetheless, it's a great way to sort of rekindle and

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get back in touch with the world as we know it.

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So that part's good. So I got that going on for me.

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Lots of exciting stuff happening. It looks like the next big conference,

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all the gears are in place to have a big conference. So we're getting that all

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lined up and that'll be exciting.

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So maybe some of you guys I'll get to hang out with because we're going to do

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it again in Santa Fe just because it's just a good place to do it.

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It's an excellent place to do it. And so that's good.

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Without much further ado, let's get into this conversation with Vance,

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because Vance is really, he's pretty special in that his background,

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he worked for New Zealand Health and Safety as a safety professional.

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But what he really is, is a recognized expert in pragmatically connecting the

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Maori culture with environment, health and safety systems and practices.

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And what it's done is it's really leading to improved worker risk perception,

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improved risk communication,

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improved use of controls, and a value for caution.

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That's going to be a word that comes up a lot in this conversation.

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And I think it's kind of an important conversation to have. Now,

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I want to bring Vance in and have him share with you exactly what he's doing.

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And here's my bargain for you.

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At the end, you're going to want to know more. I just can't imagine a scenario

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where you don't want to know more. You're going to want to know more.

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And so we'll give an opportunity for that to happen as well.

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But listen carefully, because I think what you're about to hear has direct value for all of us.

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So without any further ado, here's a little conversation just between the three

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of us, you, myself, and Vance, on safety and the Maori culture.

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So being cautious instead of safety. So I came to the conclusion safety is an ideal.

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That is hard to achieve. I mean, some of your work alludes to that as well.

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So now I've got an idea that I have to reprise these practices or traditions

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or values and try to get them aligned with health and safety.

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So kia tu pato, which again is an attitude for being cautious rather than safe,

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which is an ideal output.

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Kia tu pato has been used in a few businesses and construction projects mainly. And it says this.

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As a Māori worker, I have a history of my people behaving cautiously.

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So for instance, a recent example would be COVID.

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So the COVID lockdown, which New Zealand got out early in terms of social distancing.

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The norm would be to adopt whatever the government says in terms of social distancing.

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But what we came up with was a history of caution. So during 1918,

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the great influenza epidemic, which struck the world, Māori changed their customs of meetings.

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So we have this thing called o-hungi, which is a pressing of noses,

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which basically signifies the bringing of life, so the breath of life from our gods.

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But that wasn't going to work in a COVID system. But what we did find was during

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the influenza that Māori changed.

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Their behaviours or their protocols to do the bump. So that's a shoulder bump.

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So the social distancing has been improved. The hongi has been replaced by the shoulder bump.

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And so there was a history behind that. So we went to the government and said,

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actually, these procedures would have better value if we translated that or

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couched that with the history of Māori.

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So hence, we had a knowledge already

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of social distancing we contemporised it

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to modern practice and that's why during COVID the

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bump became the mainstay instead of the hongi and as a result I think conversations

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about social distancing in terms of not touching one another became a lot easier

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because Māori understood we do have an history and we do have an insight and a knowledge around it.

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So back to your question there is therefore a body of knowledge and history that speaks to caution.

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Other examples include, you know, political caution. So Māori are politically

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cautious about different things.

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When we give speeches, we like to, like a lot of people, we like to figure out

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who we're talking with and by default we can work out the politics.

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So when you went on to your Māori meeting, it would have been a quick conversation

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of one who's on that side of the marae. So, you know, when you went on,

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there was the visitor's side and there were the home side.

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So looking at different people, because Māori society is quite compact,

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you can look at a different person and say, if I say that, you'll probably be

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offended. So I'll say this.

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And so caution is an attitude that resonates with Māori and is practiced on a daily basis.

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It's not uncommon that you hear parents of Māori tuning saying,

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kia tūpato. So kiu tupatu is a command to say, be careful, but if you're not,

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you're going to get hurt.

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And because those two words resonate over time, from a young beginning to when

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you're a mature adult, the message is still the same, caution.

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So there's a few other examples, but caution is the one that,

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sorry, kiu tupatu and caution is the one that resonates the most in the modern

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health and safety setting. And that seems to be that notion of being cautious.

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I really like that, actually, because I talk a lot about the sort of the notion

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of risk competency, which is in essence kind of the notion of being cautious.

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Does that translate well then outside to the business community?

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I mean, do they understand it?

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No, it doesn't for a number of reasons which aren't disingenuous.

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So you touched on a good point. So Mia Matara, which is a research project,

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its aim is to provide a business case for decisions from businesses to invest

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or not in Māori health and so forth. So when we talk about...

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Do businesses get it? They don't because if I was to place a worker in the middle

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of what we do, like you do, you can often break it down to supply and demand.

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So from the supply side, we've got the discipline. So the researchers.

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The opinions, the views, the practices coming in towards the worker.

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From the demand side, we have businesses with their assistants.

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What happens in the New Zealand context is they're colourblind.

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So the supply side, the researchers, the practitioners, the inspectors,

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the health and safety professionals have a colour blind.

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So they'll go straight to the demand side, which is the businesses,

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and they'll say X, Y and Z.

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The workers, the Maori workers are left out of the picture.

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And what usually happens after that is it's easier for both parties, the supply and demand,

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to raise the negative narrative, which

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is Māori workers are getting killed or

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harmed disproportionately high and we have the solution but

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the solution as the data shows just isn't working so the

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idea is to provide a lens for both the supply side and the demand side to see

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a bit more clearly the value of Māori culture and workplace health and safety

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I'm starting to give up on the supply side because it's really superficial because

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the supply side or the health and safety professionals they pick up little pieces but

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actually are they getting to the sense of protecting network they're probably

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not the demand side is is where we want to focus at the moment so placing.

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Businesses in a position where they've got that information using business language,

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so return on investment, cost of intervention, cost-benefit analysis.

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And me and Matata will provide that information and then they can make decisions

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because they should always be allowed to make decisions on whether to invest or not.

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So that's where I'm facing my work, more on the demand side.

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But obviously, the beneficiary one, at the end of the day, isn't the demand

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or the supply side, but a product or a genre of practice that's fit for purpose.

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That actually does reduce harms and fatalities.

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And because your background is so unique in that you spent some time really

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as an inspector, right? I mean, is that the right term, inspector?

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Yeah. As a safety professional on really, well,

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for you, both sides of the supply and the demand, do you find yourself as a translator,

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as a go-between, as you sort of can help organizations and cultures see the

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entries and exits between those two areas?

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Yeah, I mean, I love your language too. So a broker of good health and safety

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as it pertains to Māori workers is a good way to put it.

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But, you know, if we look a bit more deeper, and you're reflective of this,

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you know, critical thinkers in health and safety, there might be a few and far between.

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Those that challenge the status quo. So your work resonates with me because

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you're saying, actually, that's not quite right.

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I think this might be a better approach. Those critical thinkers need to be

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patted on the back and grown because there's few of us, actually,

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when we look at health and safety in the New Zealand setting,

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it's all about compliance, which is really easy to do.

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So audits, you know, I'll just do an audit and I'll tick a box.

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Yeah, everything's looking good.

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The thing with that is we start to buy in with the new age concept of work as

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imagined versus work as done.

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Right. So, yeah, so that's where it sort of starts to link in. So critical thought.

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I guess my background having walked both sides of the fence,

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I mean, in terms of mainstream New Zealand culture and Māori culture provides

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me with enough of an insight where I can start to develop practices or,

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you know, have views that are quite balanced.

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But the challenge is to get that Māori culture into modern health and safety,

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which is quite challenging, but it's worth it.

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I mean, it keeps me in a job, so to speak. Well, absolutely. And there you go.

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And one of the things, at least I see this here, and I'm super interested if

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you see it there, is that the.

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The indigenous cultures, at least in the New Mexico area, the ones I'm familiar

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with, the concept of zero events is really foreign and not – I mean,

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it's – if I may, and tell me if I'm wrong,

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the culture of cautiousness is a culture that's built not around the idea that

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nothing will happen, but in fact around the idea that something will happen.

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Yes, and that's probably the, yeah, that's the centre of it.

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I mean, caution, if you look in the dictionary, that's about,

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you know, foreseeing something that can happen and trying to prevent it happening.

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And trying to prevent, trying being a key word as well. Right.

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And I think your view is that.

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So it doesn't matter whether you're wrong or right. It does matter that you have a view.

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So again, we come back to critical thinking. So when we look at the international

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literature around Indigenous health and safety, debts.

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It's very negligible. And the narrative is largely negative.

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So looking at the international labour organisation, they're concerned with

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employment conditions.

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So the narrative when I read their stuff is, everything's bad for Indigenous

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workers, so we have to do something about it.

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But the doing something about it hasn't been done, so to speak.

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So we're stuck in this groundhog day of a negative narrative,

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which is actually, for your friends in New Mexico, actually starts to displace them a bit.

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Because if you're told you're useless, or you can't do anything about it,

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or people are going to do things about it, but they're not doing about it,

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over the decades, in the centuries, you actually start to develop an acquaintance bias.

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So you start to learn how to tell people what they want to hear in order to get them off their back.

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Whereas another narrative is, I recognize your values. I need to get those into

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play, so to speak, so that the conversations change.

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And I guess my role as a broker is to validate the voice of workers and their

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culture so it can be better understood, in this case, by businesses.

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What are things we could be doing now that would start to make a difference

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and increase the potential positive outcome of this type of dialogue?

00:17:16.951 --> 00:17:19.891
Yeah, so that's a real good question. So it's hard.

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It's hard for white people to understand brown people in terms of the cultural setting.

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And it's hard for brown people to talk to white people about cultural stuff

00:17:29.591 --> 00:17:32.291
because, again, it's really got them nowhere.

00:17:32.511 --> 00:17:36.331
So if you were to do things now, it would be to be, you know,

00:17:36.431 --> 00:17:38.671
just curious about other cultures.

00:17:38.911 --> 00:17:44.671
And then if you're a health and safety person, not to fudge around what usually happens sometimes,

00:17:45.430 --> 00:17:49.050
about the superficial stuff. But to ask direct questions, you know,

00:17:49.290 --> 00:17:51.450
do you have a value for caution?

00:17:51.630 --> 00:17:55.430
How do you keep your people safe? How did you keep your people safe?

00:17:55.750 --> 00:18:01.350
The overall thing you could do is to reprise the traditional stories.

00:18:01.530 --> 00:18:03.610
Health and safety is about good storytelling.

00:18:05.010 --> 00:18:11.850
Provide, reprise, find, have a nosey about those traditional stories and then

00:18:11.850 --> 00:18:18.350
try to think about those traditional stories and fast-forwarding them to health and safety today.

00:18:18.770 --> 00:18:26.310
And I think also when you place those practices or you start to develop those practices,

00:18:26.750 --> 00:18:31.910
keep the Indigenous people in the forefront in terms of talking with them because

00:18:31.910 --> 00:18:36.250
if we're an evidence-based practice like we like to say we are,

00:18:36.730 --> 00:18:39.610
the Indigenous views are largely left out.

00:18:39.610 --> 00:18:45.490
And if you can show in the evidence that here is the practice,

00:18:45.870 --> 00:18:50.470
here is the history, and here are the people today that are saying it's going

00:18:50.470 --> 00:18:54.170
to work, then in terms of the ammunition you need to be an influencer,

00:18:54.510 --> 00:18:56.810
you've got all three things in place.

00:18:57.070 --> 00:19:02.810
Evidence, influencers, you know, indigenous people, and a way forward,

00:19:02.970 --> 00:19:07.790
which is the new practice. So simple stuff, be curious, find those stories,

00:19:08.350 --> 00:19:11.150
try to think about how those stories can be modernized in health and safety.

00:19:11.750 --> 00:19:16.170
Is the assumption that the best resources for understanding Indigenous workers

00:19:16.170 --> 00:19:18.970
are Indigenous workers a fair and correct assumption?

00:19:19.630 --> 00:19:22.030
Yeah, no, that's a very fair, and I think it's quite apt as well,

00:19:22.090 --> 00:19:25.830
because Indigenous cultures, in terms of their history, are histories.

00:19:26.690 --> 00:19:29.050
Written history is quite slim.

00:19:30.030 --> 00:19:35.770
And so, yeah, you're spot on. Talking, conversations, finding those stories, which anyone can do.

00:19:36.010 --> 00:19:39.450
And a good health and safety practitioner, as you know, is a great storyteller.

00:19:40.770 --> 00:19:44.490
Yeah, already at some level probably really understands that. Yeah.

00:19:44.710 --> 00:19:51.330
But I wonder if they see that as a tool, as a way in to actually improve that

00:19:51.330 --> 00:19:54.850
relationship with indigenous workers really globally.

00:19:54.850 --> 00:20:02.550
But what great stories do you have of that very activity from the Maori culture

00:20:02.550 --> 00:20:05.670
and the work you're doing now? You must have some good ones.

00:20:06.297 --> 00:20:11.117
Yeah, so scaffolders are the bane of my life, scaffolding and scaffolders.

00:20:11.837 --> 00:20:13.677
I call them scaffoldists.

00:20:14.637 --> 00:20:16.897
They're more artists than science.

00:20:20.117 --> 00:20:25.477
And the bane in my practice life is probably the best potential for me to improve.

00:20:25.717 --> 00:20:28.197
So I work a bit with scaffolders now and again.

00:20:29.117 --> 00:20:33.797
So the scaffolding crew was putting something up, and I was saying,

00:20:33.917 --> 00:20:37.537
that doesn't look quite right. But I'm not a competent person in scaffolding.

00:20:37.597 --> 00:20:43.077
So my job there is to get the scaffolded to disclose to me, actually,

00:20:43.097 --> 00:20:46.097
that's not the right plans. I think we'll do this. So we had that conversation.

00:20:46.277 --> 00:20:50.657
And then a senior Māori worker came over and said, you know,

00:20:51.037 --> 00:20:54.697
prior to going, prior to erecting that structure, we should have had a good

00:20:54.697 --> 00:21:00.037
conversation about how we're going to put it up. Because we'll put it up and it's a bloody mess.

00:21:00.137 --> 00:21:02.437
And I was saying, yeah, what else do you think? He said, well,

00:21:02.637 --> 00:21:06.037
when we have those conversations, we're actually following a checklist.

00:21:06.297 --> 00:21:13.217
So we're complying with something. So it's a 100% compliance installation they

00:21:13.217 --> 00:21:15.557
did. But it was still wrong in practical means.

00:21:15.757 --> 00:21:17.997
So I said, well, what would you do? He said, well, you know,

00:21:18.237 --> 00:21:23.897
we've known about these problems in the past, but we retreat to the checklist or compliance.

00:21:24.037 --> 00:21:27.117
And everyone's happy, apart from you today, Vance. and I was saying,

00:21:27.217 --> 00:21:31.957
well, tell me what you think culturally you should have done before you put

00:21:31.957 --> 00:21:34.097
that up. He said, we should have had a cautious view.

00:21:34.357 --> 00:21:38.497
We should have had kia tu patou in mind. We knew that that was wrong,

00:21:38.557 --> 00:21:39.837
but we never spoke about it.

00:21:40.117 --> 00:21:45.377
And we knew when we put it up that there's a chance we would call out.

00:21:46.457 --> 00:21:52.117
So I said, well, you need – so I said, what prevents you from having those discussions?

00:21:52.177 --> 00:21:56.657
And he said, because the system doesn't allow us to. the system is focused on

00:21:56.657 --> 00:22:00.317
compliance so the law allows you to have those conversations.

00:22:01.130 --> 00:22:04.530
And so I spoke to the owner of the company, I said to you,

00:22:05.050 --> 00:22:09.270
if you want to add value, if you want to put up a fit for purpose structure,

00:22:09.270 --> 00:22:14.870
if you want your scaffoldies to be more engaging, if you want your company to

00:22:14.870 --> 00:22:19.230
be more responsive, you have to let those conversations occur. So we did it the next day.

00:22:19.730 --> 00:22:24.870
And the conversation went like this. Listen, we know we shouldn't do that. So why are we doing it?

00:22:25.330 --> 00:22:28.610
And obviously, because we want to pass the audit. And then the manager said,

00:22:28.770 --> 00:22:30.190
don't worry too much about the audit.

00:22:30.930 --> 00:22:36.330
Just do it because we're going to change the audit now to not only a tick box

00:22:36.330 --> 00:22:38.950
but more of an assessment type of approach.

00:22:39.190 --> 00:22:45.650
So they change their system to appreciate workers and their knowledge of what

00:22:45.650 --> 00:22:48.550
health and safety means. And I've got a few of those thoughts.

00:22:48.930 --> 00:22:52.810
I guess the main points are if you know something's wrong, have a chat about it.

00:22:53.030 --> 00:22:56.390
If you're worried about having a chat about it, have a chat about it even more

00:22:56.390 --> 00:22:59.250
and tell your manager or your boss why you're having that.

00:22:59.250 --> 00:23:04.090
Practical stuff in the New Zealand setting anyway most of the supervisors have

00:23:04.090 --> 00:23:07.890
come through the ranks or they've come off the tools so they'll understand those

00:23:07.890 --> 00:23:12.050
conversations but if you don't prompt them you're on a hiding tenner but culturally

00:23:12.050 --> 00:23:14.350
how do you create the space to have that conversation,

00:23:14.985 --> 00:23:19.645
Yeah, hard to do. Hence the practices, hence the evidence. So it takes a bit

00:23:19.645 --> 00:23:21.445
of courage, I suppose, from a Māori worker.

00:23:21.985 --> 00:23:25.385
And it takes a bit of acceptance from the business to those conversations,

00:23:25.565 --> 00:23:26.725
all that stuff's about to happen.

00:23:27.005 --> 00:23:30.145
And again, we'll come back to mea mautara, which is about the demanding.

00:23:30.465 --> 00:23:34.445
So providing the evidence that the return on investment is there makes sense to them.

00:23:35.205 --> 00:23:41.485
So it's more, I think it's a combination of hoping that a conversation will

00:23:41.485 --> 00:23:44.425
unfold, but more importantly, providing the incentives for that to occur.

00:23:44.625 --> 00:23:50.805
And hence, Mia Matara works at the demand end to provide a business case for

00:23:50.805 --> 00:23:56.245
businesses to make an investment decision, but also to allow those conversations to happen.

00:23:56.685 --> 00:23:59.705
And I guess underlying that is just having the stories around,

00:23:59.865 --> 00:24:03.505
such as you've asked, and documenting them, getting them out there,

00:24:03.965 --> 00:24:10.805
marketing them, communicating them to the middle line managers who will understand the practicality.

00:24:10.965 --> 00:24:14.785
I run across a lot of non-Mauri workers that think they're Maori workers because

00:24:14.785 --> 00:24:18.405
they've got a value for caution, because they share the same socioeconomic status.

00:24:18.725 --> 00:24:24.405
Yeah, which makes sense to me. And I really think all of a sudden the supply-demand

00:24:24.405 --> 00:24:28.545
model becomes really powerful when you think about the fact that you'll have

00:24:28.545 --> 00:24:34.705
those conversations if the organization sees a need to create a space to have that conversation.

00:24:35.225 --> 00:24:38.505
How significant are gender roles?

00:24:38.945 --> 00:24:44.545
I know culturally they're incredibly significant, but how significant do those play?

00:24:44.985 --> 00:24:48.405
I don't know. I haven't looked into it, but what I could say is that gender

00:24:48.405 --> 00:24:52.265
analysis is quite thin, but gender actions is becoming bigger in New Zealand.

00:24:52.405 --> 00:24:54.105
I think that's got to do with the workforce.

00:24:54.585 --> 00:24:59.665
More women able to do more men's jobs, more or less men doing those jobs.

00:25:00.065 --> 00:25:06.625
So in terms of Māori culture, not unsimilar to other Indigenous cultures.

00:25:07.8
Transcript

WEBVTT 00:00:00.017 --> 00:00:04.437 I'm in the business of putting in play a new genre of health and safety practice 00:00:04.437 --> 00:00:11.557 that's based on Māori culture that can link with or connect with modern health 00:00:11.557 --> 00:00:12.677 and safety practices here. 00:00:12.837 --> 00:00:17.717 I think the unique practice will be better fit for purpose for Māori workers 00:00:17.717 --> 00:00:21.037 and other vulnerable workers because it just resonates. 00:00:21.277 --> 00:00:33.997 So caution's resonated with you today. We'll be right back.

00:00:23.760 --> 00:00:35.760 Music. 00:00:34.577 --> 00:00:37.297 Hey, everybody, and welcome to the Pre-Accident Investigation Podcast. 00:00:37.677 --> 00:00:41.897 I am your host, young Todrick von Conklin. 00:00:42.477 --> 00:00:46.937 That's my formal name.

You can just call me Todd. Please, just call me Todd. 00:00:47.157 --> 00:00:48.437 So I hope you're doing well. 00:00:49.517 --> 00:00:54.897 It is just flatly an interesting time to be alive.

I don't know how else to 00:00:54.897 --> 00:00:59.617 say that other than to say that. I mean, I'm not sure I'm saying a good thing 00:00:59.617 --> 00:01:02.417 or a bad thing. I just don't know. 00:01:02.897 --> 00:01:08.957 And that kind of uncertainty, which clearly we are in a period of great uncertainty.

00:01:09.197 --> 00:01:11.797 I mean, and it's been about the past five years. 00:01:12.137 --> 00:01:15.197 We're getting to be kind of experts in managing uncertainty, 00:01:15.497 --> 00:01:22.137 managing the unexpected, doing amazing work with the uncertain future potential. 00:01:22.497 --> 00:01:23.997 That's kind of what we do. 00:01:24.717 --> 00:01:31.577 And I'm not sure, I don't know how you feel, but I'm not sure this is what I bought into.

00:01:32.377 --> 00:01:35.697 But it's definitely what I have. So that's a part of it as well. 00:01:35.917 --> 00:01:40.377 I'm super, super stoked about today's podcast. 00:01:40.677 --> 00:01:44.017 Because we're going to get to meet a man, I'll talk about him more, 00:01:44.217 --> 00:01:45.797 but his name's Vance Walker.

00:01:46.277 --> 00:01:50.557 And he works with the indigenous people. He is an indigenous person, 00:01:50.737 --> 00:01:54.017 but he works with the indigenous people in New Zealand, the Maoris. 00:01:54.017 --> 00:01:57.937 And he is dutifully and 00:01:57.937 --> 00:02:02.817 amazingly involved in just 00:02:02.817 --> 00:02:13.457 doing a very interesting study on how the Maori culture can best help us collectively 00:02:13.457 --> 00:02:20.537 in everything we do become better at understanding safety from a different cultural viewpoint. 00:02:20.537 --> 00:02:25.157 And I think you'll find it to be incredibly interesting.

What a smart dude. 00:02:25.577 --> 00:02:33.137 As for me, life is grand without exception because recently the weather's been really nice, 00:02:33.317 --> 00:02:38.717 which is kind of a little sort of a secret treat that happens in February because 00:02:38.717 --> 00:02:42.297 it's mid-60s Fahrenheit. 00:02:42.417 --> 00:02:48.477 And that's a really nice place to be, full well knowing that it's going to get 00:02:48.477 --> 00:02:49.997 really cold and snow more. 00:02:50.668 --> 00:02:54.128 It's trickery is what it is.

It's complete trickery. But it kind of, 00:02:54.248 --> 00:02:58.848 it's enough good weather to sort of rekindle your faith in humankind. 00:02:59.508 --> 00:03:02.648 Because you think, well, something exciting is going to happen. 00:03:02.748 --> 00:03:04.528 I mean, this could be, this is it.

00:03:04.928 --> 00:03:09.928 It's spring. It's not. But you kind of think about that being spring. 00:03:10.148 --> 00:03:15.448 And for me, you know, pulling the old bicycle out and getting an opportunity 00:03:15.448 --> 00:03:17.588 to ride around is really valuable.

00:03:17.588 --> 00:03:23.568 And I've decided, I don't know if I've told you this yet, but I've decided that 00:03:23.568 --> 00:03:28.508 riding a bike, like the way I do, and I should be really honest, 00:03:28.648 --> 00:03:30.668 I usually ride to do stuff. 00:03:31.188 --> 00:03:34.148 And the reason I ride a bicycle is because you don't have to worry about parking, 00:03:34.168 --> 00:03:37.068 which is in and of itself amazing. 00:03:37.608 --> 00:03:43.668 But also, it's kind of meditative. And I hate using that word because it sounds a bit mushy.

00:03:44.508 --> 00:03:50.188 But you really, you think about stuff. And so that's kind of what I think I've 00:03:50.188 --> 00:03:51.428 learned that I appreciate. 00:03:51.668 --> 00:03:58.608 Plus, you get to be outside and say hi to people and see people and their dogs. A lot of dog action.

00:03:59.188 --> 00:04:05.428 Lots of dog action. But nonetheless, it's a great way to sort of rekindle and 00:04:05.428 --> 00:04:07.988 get back in touch with the world as we know it. 00:04:08.088 --> 00:04:10.588 So that part's good. So I got that going on for me.

00:04:10.908 --> 00:04:15.928 Lots of exciting stuff happening. It looks like the next big conference, 00:04:16.328 --> 00:04:22.688 all the gears are in place to have a big conference. So we're getting that all 00:04:22.688 --> 00:04:24.928 lined up and that'll be exciting. 00:04:25.108 --> 00:04:27.968 So maybe some of you guys I'll get to hang out with because we're going to do 00:04:27.968 --> 00:04:32.908 it again in Santa Fe just because it's just a good place to do it.

00:04:33.048 --> 00:04:35.988 It's an excellent place to do it. And so that's good. 00:04:35.988 --> 00:04:40.228 Without much further ado, let's get into this conversation with Vance, 00:04:40.428 --> 00:04:48.028 because Vance is really, he's pretty special in that his background, 00:04:48.028 --> 00:04:54.088 he worked for New Zealand Health and Safety as a safety professional. 00:04:54.088 --> 00:05:00.528 But what he really is, is a recognized expert in pragmatically connecting the 00:05:00.528 --> 00:05:06.108 Maori culture with environment, health and safety systems and practices.

00:05:06.998 --> 00:05:13.798 And what it's done is it's really leading to improved worker risk perception, 00:05:14.158 --> 00:05:16.578 improved risk communication, 00:05:16.998 --> 00:05:22.698 improved use of controls, and a value for caution. 00:05:22.698 --> 00:05:26.798 That's going to be a word that comes up a lot in this conversation. 00:05:27.018 --> 00:05:31.358 And I think it's kind of an important conversation to have. Now, 00:05:31.538 --> 00:05:37.878 I want to bring Vance in and have him share with you exactly what he's doing.

00:05:38.078 --> 00:05:40.558 And here's my bargain for you. 00:05:40.998 --> 00:05:44.758 At the end, you're going to want to know more. I just can't imagine a scenario 00:05:44.758 --> 00:05:47.018 where you don't want to know more. You're going to want to know more.

00:05:47.358 --> 00:05:50.098 And so we'll give an opportunity for that to happen as well. 00:05:50.178 --> 00:05:57.378 But listen carefully, because I think what you're about to hear has direct value for all of us. 00:05:57.378 --> 00:06:01.478 So without any further ado, here's a little conversation just between the three 00:06:01.478 --> 00:06:07.898 of us, you, myself, and Vance, on safety and the Maori culture. 00:06:10.938 --> 00:06:15.218 So being cautious instead of safety.

So I came to the conclusion safety is an ideal. 00:06:16.098 --> 00:06:20.018 That is hard to achieve. I mean, some of your work alludes to that as well. 00:06:20.998 --> 00:06:28.438 So now I've got an idea that I have to reprise these practices or traditions 00:06:28.438 --> 00:06:31.858 or values and try to get them aligned with health and safety.

00:06:32.058 --> 00:06:38.018 So kia tu pato, which again is an attitude for being cautious rather than safe, 00:06:38.198 --> 00:06:39.918 which is an ideal output. 00:06:40.398 --> 00:06:47.958 Kia tu pato has been used in a few businesses and construction projects mainly. And it says this. 00:06:48.638 --> 00:06:54.418 As a Māori worker, I have a history of my people behaving cautiously.

00:06:54.938 --> 00:07:00.358 So for instance, a recent example would be COVID. 00:07:00.678 --> 00:07:04.978 So the COVID lockdown, which New Zealand got out early in terms of social distancing. 00:07:06.038 --> 00:07:12.898 The norm would be to adopt whatever the government says in terms of social distancing. 00:07:13.138 --> 00:07:17.998 But what we came up with was a history of caution.

So during 1918, 00:07:18.358 --> 00:07:24.678 the great influenza epidemic, which struck the world, Māori changed their customs of meetings. 00:07:24.918 --> 00:07:28.078 So we have this thing called o-hungi, which is a pressing of noses, 00:07:28.238 --> 00:07:34.538 which basically signifies the bringing of life, so the breath of life from our gods. 00:07:35.138 --> 00:07:39.418 But that wasn't going to work in a COVID system. But what we did find was during 00:07:39.418 --> 00:07:41.458 the influenza that Māori changed.

00:07:42.179 --> 00:07:47.119 Their behaviours or their protocols to do the bump. So that's a shoulder bump. 00:07:47.519 --> 00:07:55.219 So the social distancing has been improved. The hongi has been replaced by the shoulder bump.

00:07:55.379 --> 00:07:59.479 And so there was a history behind that. So we went to the government and said, 00:07:59.479 --> 00:08:05.739 actually, these procedures would have better value if we translated that or 00:08:05.739 --> 00:08:07.459 couched that with the history of Māori. 00:08:07.679 --> 00:08:10.679 So hence, we had a knowledge already 00:08:10.679 --> 00:08:13.899 of social distancing we contemporised it 00:08:13.899 --> 00:08:17.979 to modern practice and that's why during COVID the 00:08:17.979 --> 00:08:24.179 bump became the mainstay instead of the hongi and as a result I think conversations 00:08:24.179 --> 00:08:28.979 about social distancing in terms of not touching one another became a lot easier 00:08:28.979 --> 00:08:34.899 because Māori understood we do have an history and we do have an insight and a knowledge around it. 00:08:35.279 --> 00:08:44.279 So back to your question there is therefore a body of knowledge and history that speaks to caution.

00:08:44.479 --> 00:08:48.019 Other examples include, you know, political caution. So Māori are politically 00:08:48.019 --> 00:08:49.659 cautious about different things. 00:08:49.819 --> 00:08:55.919 When we give speeches, we like to, like a lot of people, we like to figure out 00:08:55.919 --> 00:09:00.359 who we're talking with and by default we can work out the politics. 00:09:01.059 --> 00:09:05.659 So when you went on to your Māori meeting, it would have been a quick conversation 00:09:05.659 --> 00:09:09.779 of one who's on that side of the marae.

So, you know, when you went on, 00:09:09.879 --> 00:09:13.119 there was the visitor's side and there were the home side. 00:09:13.359 --> 00:09:16.479 So looking at different people, because Māori society is quite compact, 00:09:16.679 --> 00:09:19.499 you can look at a different person and say, if I say that, you'll probably be 00:09:19.499 --> 00:09:20.759 offended. So I'll say this. 00:09:21.139 --> 00:09:26.379 And so caution is an attitude that resonates with Māori and is practiced on a daily basis.

00:09:26.779 --> 00:09:31.699 It's not uncommon that you hear parents of Māori tuning saying, 00:09:32.059 --> 00:09:38.899 kia tūpato. So kiu tupatu is a command to say, be careful, but if you're not, 00:09:39.119 --> 00:09:40.219 you're going to get hurt. 00:09:40.399 --> 00:09:44.959 And because those two words resonate over time, from a young beginning to when 00:09:44.959 --> 00:09:48.259 you're a mature adult, the message is still the same, caution. 00:09:48.699 --> 00:09:52.259 So there's a few other examples, but caution is the one that, 00:09:52.439 --> 00:09:56.339 sorry, kiu tupatu and caution is the one that resonates the most in the modern 00:09:56.339 --> 00:10:02.259 health and safety setting.

And that seems to be that notion of being cautious. 00:10:02.679 --> 00:10:07.559 I really like that, actually, because I talk a lot about the sort of the notion 00:10:07.559 --> 00:10:13.779 of risk competency, which is in essence kind of the notion of being cautious. 00:10:14.019 --> 00:10:18.219 Does that translate well then outside to the business community? 00:10:18.559 --> 00:10:20.259 I mean, do they understand it?

00:10:21.219 --> 00:10:24.819 No, it doesn't for a number of reasons which aren't disingenuous. 00:10:25.019 --> 00:10:28.379 So you touched on a good point. So Mia Matara, which is a research project, 00:10:29.019 --> 00:10:35.939 its aim is to provide a business case for decisions from businesses to invest 00:10:35.939 --> 00:10:39.299 or not in Māori health and so forth. So when we talk about...

00:10:40.748 --> 00:10:47.388 Do businesses get it? They don't because if I was to place a worker in the middle 00:10:47.388 --> 00:10:52.668 of what we do, like you do, you can often break it down to supply and demand. 00:10:52.888 --> 00:10:57.168 So from the supply side, we've got the discipline. So the researchers.

00:10:57.788 --> 00:11:02.128 The opinions, the views, the practices coming in towards the worker. 00:11:02.568 --> 00:11:05.688 From the demand side, we have businesses with their assistants. 00:11:06.208 --> 00:11:09.588 What happens in the New Zealand context is they're colourblind. 00:11:09.588 --> 00:11:14.448 So the supply side, the researchers, the practitioners, the inspectors, 00:11:14.848 --> 00:11:17.928 the health and safety professionals have a colour blind.

00:11:18.108 --> 00:11:20.788 So they'll go straight to the demand side, which is the businesses, 00:11:21.088 --> 00:11:22.548 and they'll say X, Y and Z. 00:11:22.768 --> 00:11:25.228 The workers, the Maori workers are left out of the picture. 00:11:25.488 --> 00:11:31.488 And what usually happens after that is it's easier for both parties, the supply and demand, 00:11:31.728 --> 00:11:34.948 to raise the negative narrative, which 00:11:34.948 --> 00:11:38.268 is Māori workers are getting killed or 00:11:38.268 --> 00:11:41.508 harmed disproportionately high and we have the solution but 00:11:41.508 --> 00:11:44.908 the solution as the data shows just isn't working so the 00:11:44.908 --> 00:11:51.288 idea is to provide a lens for both the supply side and the demand side to see 00:11:51.288 --> 00:11:55.168 a bit more clearly the value of Māori culture and workplace health and safety 00:11:55.168 --> 00:11:58.888 I'm starting to give up on the supply side because it's really superficial because 00:11:58.888 --> 00:12:03.968 the supply side or the health and safety professionals they pick up little pieces but 00:12:04.288 --> 00:12:07.868 actually are they getting to the sense of protecting network they're probably 00:12:07.868 --> 00:12:12.968 not the demand side is is where we want to focus at the moment so placing. 00:12:13.768 --> 00:12:18.908 Businesses in a position where they've got that information using business language, 00:12:19.208 --> 00:12:23.968 so return on investment, cost of intervention, cost-benefit analysis.

00:12:24.388 --> 00:12:28.508 And me and Matata will provide that information and then they can make decisions 00:12:28.508 --> 00:12:32.328 because they should always be allowed to make decisions on whether to invest or not. 00:12:32.488 --> 00:12:37.588 So that's where I'm facing my work, more on the demand side. 00:12:37.588 --> 00:12:42.888 But obviously, the beneficiary one, at the end of the day, isn't the demand 00:12:42.888 --> 00:12:49.848 or the supply side, but a product or a genre of practice that's fit for purpose. 00:12:50.248 --> 00:12:53.188 That actually does reduce harms and fatalities.

00:12:53.488 --> 00:13:00.348 And because your background is so unique in that you spent some time really 00:13:00.348 --> 00:13:04.948 as an inspector, right? I mean, is that the right term, inspector? 00:13:05.168 --> 00:13:11.048 Yeah. As a safety professional on really, well, 00:13:11.348 --> 00:13:17.528 for you, both sides of the supply and the demand, do you find yourself as a translator, 00:13:17.528 --> 00:13:26.248 as a go-between, as you sort of can help organizations and cultures see the 00:13:26.248 --> 00:13:29.768 entries and exits between those two areas?

00:13:30.148 --> 00:13:33.608 Yeah, I mean, I love your language too. So a broker of good health and safety 00:13:33.608 --> 00:13:36.648 as it pertains to Māori workers is a good way to put it. 00:13:36.788 --> 00:13:40.388 But, you know, if we look a bit more deeper, and you're reflective of this, 00:13:40.508 --> 00:13:44.208 you know, critical thinkers in health and safety, there might be a few and far between. 00:13:44.368 --> 00:13:48.188 Those that challenge the status quo.

So your work resonates with me because 00:13:48.188 --> 00:13:50.528 you're saying, actually, that's not quite right. 00:13:50.708 --> 00:13:54.368 I think this might be a better approach. Those critical thinkers need to be 00:13:54.368 --> 00:13:59.008 patted on the back and grown because there's few of us, actually, 00:13:59.168 --> 00:14:01.428 when we look at health and safety in the New Zealand setting, 00:14:01.568 --> 00:14:04.608 it's all about compliance, which is really easy to do. 00:14:04.808 --> 00:14:07.268 So audits, you know, I'll just do an audit and I'll tick a box.

00:14:07.388 --> 00:14:08.468 Yeah, everything's looking good. 00:14:09.008 --> 00:14:15.228 The thing with that is we start to buy in with the new age concept of work as 00:14:15.228 --> 00:14:16.648 imagined versus work as done. 00:14:16.888 --> 00:14:21.808 Right. So, yeah, so that's where it sort of starts to link in.

So critical thought. 00:14:22.228 --> 00:14:25.948 I guess my background having walked both sides of the fence, 00:14:26.368 --> 00:14:31.528 I mean, in terms of mainstream New Zealand culture and Māori culture provides 00:14:31.528 --> 00:14:36.828 me with enough of an insight where I can start to develop practices or, 00:14:36.828 --> 00:14:38.668 you know, have views that are quite balanced. 00:14:39.308 --> 00:14:43.828 But the challenge is to get that Māori culture into modern health and safety, 00:14:43.868 --> 00:14:46.328 which is quite challenging, but it's worth it. 00:14:46.448 --> 00:14:50.668 I mean, it keeps me in a job, so to speak.

Well, absolutely. And there you go. 00:14:51.208 --> 00:14:57.128 And one of the things, at least I see this here, and I'm super interested if 00:14:57.128 --> 00:14:59.528 you see it there, is that the. 00:15:00.571 --> 00:15:04.511 The indigenous cultures, at least in the New Mexico area, the ones I'm familiar 00:15:04.511 --> 00:15:12.291 with, the concept of zero events is really foreign and not – I mean, 00:15:12.731 --> 00:15:15.731 it's – if I may, and tell me if I'm wrong, 00:15:16.331 --> 00:15:22.411 the culture of cautiousness is a culture that's built not around the idea that 00:15:22.411 --> 00:15:26.591 nothing will happen, but in fact around the idea that something will happen.

00:15:27.191 --> 00:15:30.511 Yes, and that's probably the, yeah, that's the centre of it. 00:15:30.671 --> 00:15:33.491 I mean, caution, if you look in the dictionary, that's about, 00:15:33.491 --> 00:15:38.031 you know, foreseeing something that can happen and trying to prevent it happening. 00:15:38.331 --> 00:15:41.771 And trying to prevent, trying being a key word as well. Right.

00:15:41.931 --> 00:15:43.471 And I think your view is that. 00:15:43.691 --> 00:15:48.411 So it doesn't matter whether you're wrong or right. It does matter that you have a view. 00:15:48.651 --> 00:15:52.671 So again, we come back to critical thinking.

So when we look at the international 00:15:52.671 --> 00:15:55.011 literature around Indigenous health and safety, debts. 00:15:55.451 --> 00:16:00.651 It's very negligible. And the narrative is largely negative. 00:16:00.991 --> 00:16:07.111 So looking at the international labour organisation, they're concerned with 00:16:07.111 --> 00:16:08.331 employment conditions.

00:16:08.731 --> 00:16:13.051 So the narrative when I read their stuff is, everything's bad for Indigenous 00:16:13.051 --> 00:16:15.951 workers, so we have to do something about it. 00:16:16.071 --> 00:16:19.351 But the doing something about it hasn't been done, so to speak. 00:16:19.451 --> 00:16:23.211 So we're stuck in this groundhog day of a negative narrative, 00:16:23.431 --> 00:16:28.731 which is actually, for your friends in New Mexico, actually starts to displace them a bit. 00:16:28.811 --> 00:16:32.111 Because if you're told you're useless, or you can't do anything about it, 00:16:32.331 --> 00:16:34.971 or people are going to do things about it, but they're not doing about it, 00:16:35.151 --> 00:16:40.771 over the decades, in the centuries, you actually start to develop an acquaintance bias.

00:16:40.971 --> 00:16:46.611 So you start to learn how to tell people what they want to hear in order to get them off their back. 00:16:47.211 --> 00:16:51.451 Whereas another narrative is, I recognize your values. I need to get those into 00:16:51.451 --> 00:16:55.051 play, so to speak, so that the conversations change. 00:16:55.731 --> 00:17:01.651 And I guess my role as a broker is to validate the voice of workers and their 00:17:01.651 --> 00:17:06.511 culture so it can be better understood, in this case, by businesses.

00:17:06.931 --> 00:17:11.891 What are things we could be doing now that would start to make a difference 00:17:11.891 --> 00:17:16.171 and increase the potential positive outcome of this type of dialogue? 00:17:16.951 --> 00:17:19.891 Yeah, so that's a real good question. So it's hard. 00:17:20.031 --> 00:17:24.931 It's hard for white people to understand brown people in terms of the cultural setting.

00:17:24.971 --> 00:17:29.591 And it's hard for brown people to talk to white people about cultural stuff 00:17:29.591 --> 00:17:32.291 because, again, it's really got them nowhere. 00:17:32.511 --> 00:17:36.331 So if you were to do things now, it would be to be, you know, 00:17:36.431 --> 00:17:38.671 just curious about other cultures. 00:17:38.911 --> 00:17:44.671 And then if you're a health and safety person, not to fudge around what usually happens sometimes, 00:17:45.430 --> 00:17:49.050 about the superficial stuff. But to ask direct questions, you know, 00:17:49.290 --> 00:17:51.450 do you have a value for caution?

00:17:51.630 --> 00:17:55.430 How do you keep your people safe? How did you keep your people safe? 00:17:55.750 --> 00:18:01.350 The overall thing you could do is to reprise the traditional stories. 00:18:01.530 --> 00:18:03.610 Health and safety is about good storytelling.

00:18:05.010 --> 00:18:11.850 Provide, reprise, find, have a nosey about those traditional stories and then 00:18:11.850 --> 00:18:18.350 try to think about those traditional stories and fast-forwarding them to health and safety today. 00:18:18.770 --> 00:18:26.310 And I think also when you place those practices or you start to develop those practices, 00:18:26.750 --> 00:18:31.910 keep the Indigenous people in the forefront in terms of talking with them because 00:18:31.910 --> 00:18:36.250 if we're an evidence-based practice like we like to say we are, 00:18:36.730 --> 00:18:39.610 the Indigenous views are largely left out. 00:18:39.610 --> 00:18:45.490 And if you can show in the evidence that here is the practice, 00:18:45.870 --> 00:18:50.470 here is the history, and here are the people today that are saying it's going 00:18:50.470 --> 00:18:54.170 to work, then in terms of the ammunition you need to be an influencer, 00:18:54.510 --> 00:18:56.810 you've got all three things in place. 00:18:57.070 --> 00:19:02.810 Evidence, influencers, you know, indigenous people, and a way forward, 00:19:02.970 --> 00:19:07.790 which is the new practice.

So simple stuff, be curious, find those stories, 00:19:08.350 --> 00:19:11.150 try to think about how those stories can be modernized in health and safety. 00:19:11.750 --> 00:19:16.170 Is the assumption that the best resources for understanding Indigenous workers 00:19:16.170 --> 00:19:18.970 are Indigenous workers a fair and correct assumption? 00:19:19.630 --> 00:19:22.030 Yeah, no, that's a very fair, and I think it's quite apt as well, 00:19:22.090 --> 00:19:25.830 because Indigenous cultures, in terms of their history, are histories. 00:19:26.690 --> 00:19:29.050 Written history is quite slim.

00:19:30.030 --> 00:19:35.770 And so, yeah, you're spot on. Talking, conversations, finding those stories, which anyone can do. 00:19:36.010 --> 00:19:39.450 And a good health and safety practitioner, as you know, is a great storyteller. 00:19:40.770 --> 00:19:44.490 Yeah, already at some level probably really understands that.

Yeah. 00:19:44.710 --> 00:19:51.330 But I wonder if they see that as a tool, as a way in to actually improve that 00:19:51.330 --> 00:19:54.850 relationship with indigenous workers really globally. 00:19:54.850 --> 00:20:02.550 But what great stories do you have of that very activity from the Maori culture 00:20:02.550 --> 00:20:05.670 and the work you're doing now? You must have some good ones.

00:20:06.297 --> 00:20:11.117 Yeah, so scaffolders are the bane of my life, scaffolding and scaffolders. 00:20:11.837 --> 00:20:13.677 I call them scaffoldists. 00:20:14.637 --> 00:20:16.897 They're more artists than science. 00:20:20.117 --> 00:20:25.477 And the bane in my practice life is probably the best potential for me to improve.

00:20:25.717 --> 00:20:28.197 So I work a bit with scaffolders now and again. 00:20:29.117 --> 00:20:33.797 So the scaffolding crew was putting something up, and I was saying, 00:20:33.917 --> 00:20:37.537 that doesn't look quite right. But I'm not a competent person in scaffolding. 00:20:37.597 --> 00:20:43.077 So my job there is to get the scaffolded to disclose to me, actually, 00:20:43.097 --> 00:20:46.097 that's not the right plans.

I think we'll do this. So we had that conversation. 00:20:46.277 --> 00:20:50.657 And then a senior Māori worker came over and said, you know, 00:20:51.037 --> 00:20:54.697 prior to going, prior to erecting that structure, we should have had a good 00:20:54.697 --> 00:21:00.037 conversation about how we're going to put it up. Because we'll put it up and it's a bloody mess.

00:21:00.137 --> 00:21:02.437 And I was saying, yeah, what else do you think? He said, well, 00:21:02.637 --> 00:21:06.037 when we have those conversations, we're actually following a checklist. 00:21:06.297 --> 00:21:13.217 So we're complying with something. So it's a 100% compliance installation they 00:21:13.217 --> 00:21:15.557 did.

But it was still wrong in practical means. 00:21:15.757 --> 00:21:17.997 So I said, well, what would you do? He said, well, you know, 00:21:18.237 --> 00:21:23.897 we've known about these problems in the past, but we retreat to the checklist or compliance. 00:21:24.037 --> 00:21:27.117 And everyone's happy, apart from you today, Vance.

and I was saying, 00:21:27.217 --> 00:21:31.957 well, tell me what you think culturally you should have done before you put 00:21:31.957 --> 00:21:34.097 that up. He said, we should have had a cautious view. 00:21:34.357 --> 00:21:38.497 We should have had kia tu patou in mind. We knew that that was wrong, 00:21:38.557 --> 00:21:39.837 but we never spoke about it.

00:21:40.117 --> 00:21:45.377 And we knew when we put it up that there's a chance we would call out. 00:21:46.457 --> 00:21:52.117 So I said, well, you need – so I said, what prevents you from having those discussions? 00:21:52.177 --> 00:21:56.657 And he said, because the system doesn't allow us to. the system is focused on 00:21:56.657 --> 00:22:00.317 compliance so the law allows you to have those conversations.

00:22:01.130 --> 00:22:04.530 And so I spoke to the owner of the company, I said to you, 00:22:05.050 --> 00:22:09.270 if you want to add value, if you want to put up a fit for purpose structure, 00:22:09.270 --> 00:22:14.870 if you want your scaffoldies to be more engaging, if you want your company to 00:22:14.870 --> 00:22:19.230 be more responsive, you have to let those conversations occur. So we did it the next day. 00:22:19.730 --> 00:22:24.870 And the conversation went like this. Listen, we know we shouldn't do that.

So why are we doing it? 00:22:25.330 --> 00:22:28.610 And obviously, because we want to pass the audit. And then the manager said, 00:22:28.770 --> 00:22:30.190 don't worry too much about the audit. 00:22:30.930 --> 00:22:36.330 Just do it because we're going to change the audit now to not only a tick box 00:22:36.330 --> 00:22:38.950 but more of an assessment type of approach.

00:22:39.190 --> 00:22:45.650 So they change their system to appreciate workers and their knowledge of what 00:22:45.650 --> 00:22:48.550 health and safety means. And I've got a few of those thoughts. 00:22:48.930 --> 00:22:52.810 I guess the main points are if you know something's wrong, have a chat about it. 00:22:53.030 --> 00:22:56.390 If you're worried about having a chat about it, have a chat about it even more 00:22:56.390 --> 00:22:59.250 and tell your manager or your boss why you're having that.

00:22:59.250 --> 00:23:04.090 Practical stuff in the New Zealand setting anyway most of the supervisors have 00:23:04.090 --> 00:23:07.890 come through the ranks or they've come off the tools so they'll understand those 00:23:07.890 --> 00:23:12.050 conversations but if you don't prompt them you're on a hiding tenner but culturally 00:23:12.050 --> 00:23:14.350 how do you create the space to have that conversation, 00:23:14.985 --> 00:23:19.645 Yeah, hard to do. Hence the practices, hence the evidence. So it takes a bit 00:23:19.645 --> 00:23:21.445 of courage, I suppose, from a Māori worker. 00:23:21.985 --> 00:23:25.385 And it takes a bit of acceptance from the business to those conversations, 00:23:25.565 --> 00:23:26.725 all that stuff's about to happen.

00:23:27.005 --> 00:23:30.145 And again, we'll come back to mea mautara, which is about the demanding. 00:23:30.465 --> 00:23:34.445 So providing the evidence that the return on investment is there makes sense to them. 00:23:35.205 --> 00:23:41.485 So it's more, I think it's a combination of hoping that a conversation will 00:23:41.485 --> 00:23:44.425 unfold, but more importantly, providing the incentives for that to occur. 00:23:44.625 --> 00:23:50.805 And hence, Mia Matara works at the demand end to provide a business case for 00:23:50.805 --> 00:23:56.245 businesses to make an investment decision, but also to allow those conversations to happen.

00:23:56.685 --> 00:23:59.705 And I guess underlying that is just having the stories around, 00:23:59.865 --> 00:24:03.505 such as you've asked, and documenting them, getting them out there, 00:24:03.965 --> 00:24:10.805 marketing them, communicating them to the middle line managers who will understand the practicality. 00:24:10.965 --> 00:24:14.785 I run across a lot of non-Mauri workers that think they're Maori workers because 00:24:14.785 --> 00:24:18.405 they've got a value for caution, because they share the same socioeconomic status. 00:24:18.725 --> 00:24:24.405 Yeah, which makes sense to me. And I really think all of a sudden the supply-demand 00:24:24.405 --> 00:24:28.545 model becomes really powerful when you think about the fact that you'll have 00:24:28.545 --> 00:24:34.705 those conversations if the organization sees a need to create a space to have that conversation.

00:24:35.225 --> 00:24:38.505 How significant are gender roles? 00:24:38.945 --> 00:24:44.545 I know culturally they're incredibly significant, but how significant do those play? 00:24:44.985 --> 00:24:48.405 I don't know. I haven't looked into it, but what I could say is that gender 00:24:48.405 --> 00:24:52.265 analysis is quite thin, but gender actions is becoming bigger in New Zealand.

00:24:52.405 --> 00:24:54.105 I think that's got to do with the workforce. 00:24:54.585 --> 00:24:59.665 More women able to do more men's jobs, more or less men doing those jobs. 00:25:00.065 --> 00:25:06.625 So in terms of Māori culture, not unsimilar to other Indigenous cultures. 00:25:07.8

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