Todd talks with Lauren Mooney about her book High Reliability in Action and how to translate HRO concepts into practical behaviors. They cover the rise of HRO, the 'Speaking In' approach, nine guiding questions, and the animal avatars that represent attitudes like humility, courage, and curiosity.
The episode emphasizes leadership’s role, DIY team practices for recognizing risk, responding early, and adapting effectively across industries—from frontline staff to executives.
PAPod 583 - When Normal Variability Breaks: The ReDonda Story
This episode previews a small workshop in Santa Fe where Todd Conklin, Ann Lyren
PAPod 582 - Accountability vs. Blame: Who Really Owns Safety?
Todd Conklin breaks down why accountability is an act of clarity, not blame or d
PAPod 581- Measuring the Invisible: When 'Nothing Happened' Breaks Safety Metrics
Todd Conklin explores why its so difficult to measure events that never happen a
PAPod 580 - Start Right, End Safe: Building Better Encounters in 2026
Todd Conklin opens 2026 reflecting on why how we begin interactions and jobs mat
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