In this episode Todd Conklin uses the season of gift-giving to explain near-miss reporting: why it matters, how it shows whether controls worked or luck saved the day, and how organizations should respond with gratitude and learning—not punishment.
PAPod 584 - How Pediatric Hospitals Cut Fatal Extubations by 60% — 12,500 Lives Saved
This episode tells the real-life story of how the Society for Patient Safety and
PAPod 583 - When Normal Variability Breaks: The ReDonda Story
This episode previews a small workshop in Santa Fe where Todd Conklin, Ann Lyren
PAPod 582 - Accountability vs. Blame: Who Really Owns Safety?
Todd Conklin breaks down why accountability is an act of clarity, not blame or d
PAPod 581- Measuring the Invisible: When 'Nothing Happened' Breaks Safety Metrics
Todd Conklin explores why its so difficult to measure events that never happen a
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