Todd Conklin interviews Martha Acosta, a pioneer in human performance and instructional design, about using organizational "pain points" and paradoxes as early indicators of system failures. They discuss why near misses and workplace frustrations are valuable signals and how leaders can turn those tensions into opportunities for learning and improvement.
The episode offers practical advice for managers: be present, look for pressure points across roles, and treat minor pains as diagnostic cues to prevent larger incidents. Martha translates high-level ideas into actionable steps leaders can use tomorrow.
PAPod 617 - OSHA’s New Playbook: From Enforcement to Partnership
In this episode Todd Conklin talks with David Keeling, Assistant Secretary of La
PAPod 615 - Leaders First: Why Safety Starts at the Top
Todd joins James Newman and Ken Madsen on a special excerpt from the Counter-Err
PAPod 614 - Accountability Labs: Learning to Have Each Other’s Back
Todd Conklin hosts Jen Long on the Pre-Accident Investigation Podcast to introdu
PAPod 613 - Don't Shoot the Dog: A Song for Safer Workplaces
Host Todd talks with safety professional and singer-songwriter Toni Vere about h
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